About the role
Job Summary:
We are looking for motivated and result-oriented Lead Generation Executives to join our growing team. The candidate will be responsible for connecting with potential customers, understanding their requirements, qualifying prospects, and generating high-quality leads for our clients.
The ideal candidate should have excellent communication skills, a confident personality, and the ability to work in a target-driven environment.
Key Responsibilities:
Make outbound calls to potential customers using provided data and calling systems.
Identify and qualify potential customers based on campaign requirements.
Follow approved calling scripts and company processes.
Understand customer requirements and provide accurate information.
Generate qualified leads and transfer eligible customers to the appropriate sales/verification team.
Maintain professional communication with customers throughout the call.
Achieve daily and monthly lead-generation targets.
Maintain accurate call records and update CRM/dialer systems.
Follow all quality, compliance, and data-protection guidelines.
Handle customer objections professionally and attempt to convert suitable prospects.
Coordinate with Team Leaders, Quality Analysts, and Verification Teams.
Maintain punctuality, attendance, and discipline.
Consistently work toward improving call quality, conversion rate, and productivity.
What we’re looking for
- Requirements:
- Minimum 12th Pass / Graduate preferred.
- Freshers and experienced candidates can apply.
- Good communication skills in English.
- Basic computer knowledge.
- Comfortable working in a US night-shift environment.
- Ability to handle outbound calling and customer conversations.
- Target-oriented and self-motivated.
- Good listening and interpersonal skills.
- Ability to work effectively as part of a team.
- Preferred Experience
- Candidates with experience in any of the following will be preferred:
- International BPO
- US Sales Process
- Lead Generation
- Telecalling
- Insurance Process
- Healthcare Process
- Debt Settlement
- Home Services
- Customer Service
- Performance Expectations
- Employees will be evaluated on:
- Qualified leads generated
- Call productivity
- Conversion/transfer rate
- Call quality
- Attendance and punctuality
- Compliance with campaign guidelines
- Customer interaction quality
- What We Offer
- Competitive salary
- Performance-based incentives
- Training and development
- Growth opportunities
- Professional work environment
- Opportunity to work on international campaigns
- Employee recognition and performance rewards
